ABSENCES AND RESCHEDULING:
· In the event of inclement weather, such as heavy rainfall and lightening, the lesson can be rescheduled at the instructor’s discretion to the nearest available date and time, subject to availability. Students are welcome to still attend their scheduled time and have an unmounted lesson.
· In the event there are no open dates/time slots for the rescheduling of an inclement weather event, the lesson time will be credited to the following month’s lesson payment plan.
· In the event of an emergency or sickness, please call to cancel the riding lesson as soon as parent/student is aware they will not be able to attend the lesson. Doing so prevents the riding instructor from wasting time and resources. Payment is forfeit.
· In the event a student needs to reschedule a lesson due to illness, injury or emergency, it is at the discretion of the riding instructor and their availability. Instructors can make an attempt to reschedule a lesson but understand if the riding program is full, there may not be available slots to make up a lesson and the student forfeits payment.
· Rescheduling is subject to availability of the riding instructor and at their discretion. In the event there are no available dates/times to reschedule, the student forfeits their lesson time and payment.
· Students or parents/guardians are asked to call to cancel a lesson at least 24 hours in advance. Payment is forfeit regardless of cancellation or no show.
· Do not send an email, text or Facebook message to cancel a lesson. We cannot guarantee we will receive your message prior to the lesson. Student forfeits their lesson time and payment.
· Lessons are scheduled out monthly and paid in full and up front. No refunds or transferring of lesson fees is permitted.
· Lesson fees are non-refundable. Students pay for their day(s)/time(s) so it is theirs to use or forfeit.